Product · Official Meta Cloud API
IsherIQ WhatsApp Business Platform
Turn WhatsApp into your sales and support channel — with an official API connection, automation bots, shared team inbox, and optional ERP integration. Built for Tanzanian SMEs that want control of their data.
What the platform does
- Official WhatsApp — Meta Cloud API (not unofficial QR/linked-device gateways)
- Commerce bot — menus, products, quantities, order confirmation
- Shared inbox — agents reply, assign, escalate to humans
- Templates — order confirmed, invoice ready, payment received, reminders
- Automations — notify customers when orders and payments update
- Optional ERP link — connect live stock and prices (e.g. Nafaka) on the client’s own server
Customer journey
- Customer messages your official WhatsApp Business number
- Bot greets in Swahili / English and shows a menu
- Customer selects products and quantity
- Order is created; invoice notice is sent
- Payment is confirmed; customer receives confirmation
- If needed, conversation is handed to a human agent with full context
Why private install
Many businesses do not want stock and customer data on a shared multi-tenant cloud. IsherIQ supports:
- Private install on the client’s VPS or local server
- Dedicated hosted instance managed by IsherIQ (isolated per client)
- Each business keeps its own WhatsApp number and WABA
IsherIQ provides the software and Meta Tech Provider onboarding path. Clients own their WhatsApp identity and Meta conversation fees.
Who it is for
- Retail and wholesale shops missing WhatsApp orders
- Businesses collecting payments and sending invoices by chat
- Teams that need a shared inbox instead of one personal phone
- Companies that already use ERP/POS and want WhatsApp connected
Compliance
- Official Meta WhatsApp Business Platform only
- Message templates submitted for Meta approval
- Marketing messages only with appropriate consent / opt-out
- Personal data handled under our Privacy Policy and Tanzanian PDPA
- Service terms: Terms of Service
Get started
Email info@isheriq.tech or call +255 758 355 631.
Tell us whether you need WhatsApp only, or WhatsApp + ERP (stock, POS, invoices).